She listened to our needs and adjusted as they changed. Our house hunt took almost a year so they changed a few times and she was always patient and adaptable. She was fun to work with and I never felt pressured. She understood what a huge undertaking buying a home is and was there to answer any questions we had or help us find the answers if she didn't know it. I would highly recommend her to anyone buying a home.
She helped make the road to homeownership easy and seamless. Selfless in her efforts to assist clients and always available for questions and concerns. Evelyn remained true and diligent from beginning to end. I will definitely maintain her contact information for future real estate ventures and recommend Evelyn to other military families first and foremost.."
Additionally, she was extremely patient and helped us identify features of homes we weren’t able to identify. For this reason, we were able to make accurate decisions based on the several homes we saw and we were able to make the correct decision in the end!
She was extremely attentive to our needs and did not make us feel uncomfortable asking questions. She treated us as if we were her most important clients though she had several closing during her time with us. She was extremely knowledgeable about the process. Additionally, we would like to thank Mildred who assisted with some of the showings; she was extremely polite and offered to assist even though we were not her clients. The two worked like Batman and Robin. Our family will be forever grateful to Evelyn, Mildred and the Douglas Realty family for making our homeownership dreams come true!
Siempre fue muy profesional y puntual cumpliendo con todas sus responsabilidades como nuestra agente. Constantemente nos mantenía al tanto del proceso cuando hacíamos ofertas. Además, como esposa de militar retirado con vasta experiencia como Realtor, en todo momento nos aconsejó y ayudo en el proceso haciendo uso de sus destrezas y conocimientos adquiridos con el tiempo logrando así conseguir la casa que llenaba nuestras expectativas y necesidades en el área perfecta en la cual deseábamos vivir. Recomiendo a Evelyn Ortiz a ojos cerrados por que se que de la manera como nos ayudo a nosotros siempre va a ayudar a todos sus clientes a conseguir la casa de sus sueños.
She was splendid to work with, very understanding, and helpful with questions that I think technically weren't her "job" to answer; however, in addition to giving me a better point of contact to answer the questions, she did provide an answer based off her personal experience too which was very helpful. I recommend Eve to all my friends and anyone looking for a new house!
Our offer for the first home we like did not get accepted but from the viewing, Evelyn was able to figure out what we liked. She helped us find our dream home a few days later and guided us through the whole process as first time home buyers. We got all of our questions answered. We would work with Evelyn again!
For a first-time home buyer, there are a lot of unknowns that can cause stress. Evelyn Ortiz was the reason that my house buying experience was a pleasant one. She listened to what I wanted, and she only sent me listings within my price range. Evelyn never tried to up-sell me or coerce me into a particular property. Although she is not a lender, she is very knowledgeable about the process, and is able to answer questions about the paperwork. There is a lot of paperwork. The best thing about Evelyn is when you call or text her, she responds. Even when she is busy, she responds with a text saying she will get to you shortly. It was nice being able to speak to a person and feel like someone was looking out for my best interest.
She also helped us to understand the options and obligations we had as new home buyers which saved me a lot of time in doing research. She's very friendly and professional and we would recommend her to anyone, especially to people who are buying their first home. Thanks, Joe Campbell